Policy

CARE:  All items are handmade and should be treated with care.  It is recommended not to expose your jewelry to water, perfumes or lotions to keep your pieces looking their best.  Always wear plastic ear nut which is provided with all fish hook earrings.  This will insure you do not lose an earring while wearing it.

RETURNS:  7 day return policy.   Janice Stevenson jewelry can be returned for store credit only within 7 days of receiving the item.  Sale items and custom orders are not returnable.  To initiate a return fill out return request form.  Shipping costs are not refundable.  Return shipping will be the cost of the customer.

CUSTOM ORDERS:  We are happy to accommodate your custom order or bridal order.  Please email info@janicestevenson.com to initiate a custom order

TAX:  Tax will be applied to all Texas Residents 

Repairs:  If the repair is not due to improper handling on the part of the user, repairs are available for free for the first year after purchase.  After one year a repair fee will be charged.  To initiate a repair please email info@janicestevenson.com and include a picture of the item that needs repair.  

Wholesale:  if you would like to carry Janice Stevenson Jewelry in your boutique please email wholesale@janicestevenson.com